Existing mailing group - upload email list

How to upload an email list into an existing mailing group

Note – A Mailing Group is a container that holds a group of copied client email records/sub list from Subscriber Management.

Remember – your master client email list should never be uploaded into a mailing group, it needs to uploaded directly in  Subscriber Management.

Do the following to upload a sub list of client emails into an existing mailing group:

1. Go to the top navigation and click on “Maintenance” >> “Upload subscriber list”
2. Scroll down to Step 2: upload subscriber file and click on “Browse” or “ Choose File” button to select your Excel file of client emails.
3. Locate your saved client file on your desktop or your office network folder.
4. Click on “Open” and note that the address of the file from your computer is now in the box (next to browse).
5. Under Mailing Group Options select “Existing mailing group“. This will list all mailing groups previously created.
6. Click on the drop down menu and select the desired mailing group
7. Click “Next”
8. Then click through upload screens as normal – see “Upload email list”
9. Check your mailing group – Once the upload process is completed always go and check the new mailing group. To do this, go to:
   1. Mailing Groups in left hand Maintenance Options menu
   2. Select and click on the mailing group you just created
   3. Check the number of email records in the left hand “Current Members” column – these are the email records that belong to the mailing group. The other column is “Non Members” are all other emails in Subscriber Management that have not been assigned to this mailing group.

Note – Always upload the full list of client email records that are associated/belong to the mailing group. When uploading an email list into an existing mailing group, the system will delete all records out of the existing mailing group and only upload the records from the selected client email list Excel file.