File Download report

Lists the subscribers who have clicked on a link that had a PDF file inserted and they have downloaded a copy of the file onto their computer/device. This is shown by file name and sorted by last download.

IMPORTANT – PDF files are the best file format to be inserted into the download link.

To view the report, do the following:

  1. Go to top navigation bar and click on “Reporting” tab
  2. Find and click on the report from the left hand “Reporting option” menu
  3. Click on “File Downloads” report
  4. A list of file names will display, that have been clicked on and downloaded from a sent email.
  5. Select and click on the “File” name that you want to view
  6. This will display all the client names that have downloaded a copy of the file linked into your email.